This document governs the relationship between Kumototo and every member using our platform. Please read it carefully before registering or using any service.
Kumototo has written these terms and conditions in plain language — not a jargon-filled legal document that's hard to understand. Here are the core commitments we uphold in every rule.
Each player may only hold one active account. This rule protects all members from bonus abuse and ensures fairness in every promotion run by Kumototo.
All deposits and withdrawals must use a bank account or digital wallet registered under the same name as the account. This protects your funds from unauthorized third-party claims.
Every promotion at Kumototo comes with a clearly stated rollover, validity period, and maximum win value. There are no sudden changes to terms after a bonus is claimed — what is written is what applies.
All members' personal data is stored and processed in accordance with Kumototo's privacy policy using SSL encryption. Data will not be shared with third parties without the member's explicit consent.
Kumototo is fully committed to healthy gameplay. Every member has the right to set betting limits, request a play break, or temporarily close their account at any time.
Identity verification (KYC) is a one-time process designed to protect your account from unauthorized access and to fulfill the regulatory obligations applicable to Kumototo.
By accessing, registering for, or using any service available on the Kumototo platform — whether via desktop browser, mobile browser, or the official app — you are deemed to have read, understood, and fully agreed to all contents of these Terms & Conditions.
If you disagree with any point stated here, we ask that you discontinue use of Kumototo's services. Creating a new account or continuing to use the existing platform constitutes a legally binding agreement to all terms in this document.
To register and use Kumototo's services, all prospective members must meet the following eligibility requirements in full, without exception:
Each person is only permitted to hold one active account at Kumototo. Owning more than one account — whether under the same name, different details, or via different devices or internet connections — is a serious violation and will result in the closure of all accounts involved.
Members are fully responsible for the security of their account login credentials, including passwords and two-factor authentication details. Kumototo will never ask for your account password through any channel, including live chat, email, or phone. If anyone claims to be from Kumototo and requests your password, report it to our support team immediately.
The KYC verification process must be completed before members can make their first withdrawal. Required documents generally include a valid national ID or passport, and proof of ownership of the payment method used.
Kumototo accepts a wide range of payment methods popular in Indonesia, including local bank transfers, QRIS, DANA, OVO, GoPay, and ShopeePay. All available payment methods are listed on your account's cashier page along with the applicable minimum and maximum deposit limits.
Every deposit must be made from a bank account or digital wallet registered under the same name as your Kumototo account. Deposits from third-party accounts — even with the account owner's permission — are not permitted and will be returned or held pending investigation.
Kumototo does not charge deposit processing fees. However, your bank or e-wallet provider may apply fees according to their own policies. Such fees are neither within Kumototo's control nor its responsibility.
Members may withdraw funds from their main account balance at any time, provided the following conditions are met: the account has passed KYC verification, there are no active bonuses with incomplete rollover requirements on the balance to be withdrawn, and the withdrawal amount meets the applicable minimum limit.
Kumototo reserves the right to temporarily delay withdrawal processing if there are indications of unusual activity, including but not limited to suspicious betting patterns, non-compliant bonus usage, or disputes currently under investigation.
All bonuses and promotions offered by Kumototo are subject to specific terms attached to each offer — including rollover requirements, validity periods, maximum win values from bonuses, and games that contribute toward rollover completion.
Members may only claim one deposit bonus at a time. Claiming a bonus with no genuine intent to play, or solely to extract value from a promotion without reasonable wagering activity (known as bonus abuse), is a violation that will result in bonus cancellation and possible account closure.
Every game available at Kumototo follows the standard rules set by each respective game provider. Players must understand the rules of the game before placing bets. Kumototo is not responsible for losses arising from a player's misunderstanding of the game mechanics.
Under certain conditions such as connection disruptions, provider technical failures, or unexpected system outages, betting transactions already confirmed by the system will remain valid. If a technical failure prevents a game from being completed, Kumototo will refund the wager in accordance with the applicable policy.
To preserve the integrity of the platform and the comfort of all members, Kumototo strictly prohibits the following conduct:
Violations of these terms will result in immediate action, including account suspension or closure, balance freezing, and where necessary, reporting to the relevant authorities.
Kumototo reserves the right to suspend or close a member's account at any time if there is evidence or strong indication of a breach of these Terms & Conditions. Suspension may be carried out without prior notice if the situation requires immediate action.
Members whose accounts have been suspended may appeal through the Kumototo customer support team by submitting an explanation and supporting evidence. Each appeal will be reviewed within 5–10 business days. Kumototo's decision following the review process is final.
Members who wish to voluntarily close their account may submit a request through the customer support team. Any remaining balance will be processed for withdrawal after the final identity verification is completed.
Kumototo is committed to protecting the privacy of all members. The collection, storage, and use of personal data is carried out in accordance with Kumototo's Privacy Policy, which forms an integral part of this document.
Members' personal data — including name, date of birth, address, and financial information — is used solely for platform operations, KYC processing, fraud prevention, and service quality improvement. Kumototo does not sell or rent members' personal data to third parties for commercial purposes.
Kumototo provides its platform and services on an as-is basis. While we strive to ensure the platform operates without interruption 24 hours a day, we cannot guarantee that it will always be free from technical issues, scheduled maintenance, or events beyond our control.
Kumototo is not liable for losses arising from betting decisions made by members, internet connection disruptions on the member's end, or temporary unavailability of specific games due to provider maintenance. Gambling carries financial risk — ensure you only use funds you can afford to lose.
In the event of circumstances beyond our control — such as natural disasters, large-scale internet infrastructure outages, or newly enacted government regulations — Kumototo is not liable for any service unavailability resulting from such conditions.
Kumototo reserves the right to update these Terms & Conditions at any time to reflect changes in services, applicable regulations, or internal operational policies. Any material updates will be communicated to members via in-platform notifications and registered email at least 7 days before taking effect.
By continuing to use Kumototo's services after the effective date of any changes, members are deemed to have accepted and agreed to the updated terms. If you do not agree to the changes, you have the right to close your account and withdraw your balance before the new terms take effect.
For questions, clarifications, or complaints regarding these Terms and Conditions, please contact the kumototo customer support team, available 24 hours a day via the live chat feature on the platform.
By understanding these Terms & Conditions, you are ready to begin a safe, fair, and enjoyable gaming experience. Join over 500,000 members who already trust Kumototo.
By registering, you agree to this document and the Privacy Policy Kumototo. Minimum age 18.